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13 ITIL Mind Maps: ▫ Service Management as a Practice. ▫ ITIL Service Strategy. ▫ ITIL Service Strategy Processes. ▫ ITIL Service Design. ▫ ITIL Service Design. 17 Aug Surprisingly lot of you people asked for my refreshed ITIL edition mind map. Since you have seen pictures of it in my previous posts, you. 7 Oct I have created a simple mind map for the purpose of my own data organization. I thought that sharing it with a community would be a good idea.

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This is a working copy, and will be upgraded regularly. I thought that sharing it with a community would be a good idea. Anyway, if you really want it, send me an email to ITSMdoc monkeyhere gmail.

Memorizing and putting things in a perspective can be difficult when grasping such a broad scope. What to do After the Resolution?

ITIL V3 core

One just has to read carefully. After the second reading, you start noticing that there even exists a connection between the graphics and the text in itil mind maps v3 books. I’m using freemind but it seems it does not know how to open mmap files. Thanx for reminding me. Mind mapping can help to mijd extent. Linking stuff Lijit Search. Posted by doctor at 2: Enter your search terms.


Newer Post Older Post Home. For now it is in Mindjet Mind Manager format, if you have trouble viewing it, let me know, I can maybe export it to xml. Your link is not working anymore.

This mindmap is a killer!!! Jind, a lot of public info and my own graphics ktil left inside. What are the roles and responsibilities? I took the measure of deleting the content that could be problematic as copyright goes. So I have put it for download on this temporary space. There is a lot of stuff in the new V3 core books. Can itil mind maps v3 please send a simple format of itil V3 mindmap at aswin at thhe ratte gm ai l.

ITIL Blog – Featuring ITIL Training and Online ITIL Resources: Free ITIL V3 Mindmaps

So here are the five new core books. Danny, teribly sorry if the download site was not operative. I have created a simple mind map for the purpose of my own data organization. There are also additional elements, like s Alternatively, I have put these docs here: How about exporting a more universal format like PDF?


Any itil mind maps v3 of downloading the mindmaps in mmap format? Can you provide a new working one?

ITIL 2011 Mind Maps

Hi, Any closer on that PDF version of the mindmap? Incident classification is among the itil mind maps v3 tasks of Service Desk 1st tier people. Especially if it is fully expanded then you have those tiny letters and it is simply not pretty. How itul avoid common mistakes?

All About Incident Classification. Thanks 4 the comment! I have read most of it, and I was overwhelmed with new slang, archetypes, processes, acronyms.

Torbjorn, I am not sure what you mean, the map is in mmap format It adds structured data to a basically hectic unstructured